JOC is perhaps the best tool for owners and contractors to get timely, and quality work accomplished to everyone’s benefit and satisfaction. In fact surveys point out that 87% to 91% of job order contracting projects are completed on-time and on-budget, and have a 97% satisfaction rating. Compared to only 2.5% of construction projects completed on-time and on-budget globally, it’s clear the AEC industry in is dire need of greater education and awareness.
That said, unfortunately sometimes JOC is used as a way to bypass procurement versus deployed as a true LEAN construction delivery method. Below are “best management practices” related to an open joc approach.
So, whether you deploy or work with a Owner-managed JOC, a COOP-deployed-JOC, or an outsourced-JOC (JOC as a service), assure you follow open JOC practices.
2. Full Transparency
3. Unit Price Book – based upon standardized data formats, easily understood tasks using common terms…
4. Shared risk/reward
5. Ongoing education, training, and improvement
6. Quantitative metrics, KPI’s, regular third party audits
7. Well defined roles/responsibilities
8. Mutual respect